Why do I sometimes receive a prompt telling me my password is invalid?

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Article Body: If you are dialing into the system from a different number,(other than your mailbox number), press the "*" key next and you will be prompted to enter your seven digit mailbox number followed by your passcode. This allows the server to match your passcode to the correct mailbox number.

Posted by Steven Till on 8/4/2008 11:05:00 AM