I just moved everyone to a new email server. Why can't DC/NS just forward all our mail for us?

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Article Body: The user's email address (user@machine.dept.uab.edu) is a combination of their user name (user) and computer name (machine.dept.uab.edu) . Unfortunately, if you set up user accounts using different user names, there is no way for DC/NS to know which old name matches which new name. Nor can DC/NS make the old email address "go away". Remember, your users' email address may reside in multiple personal address books, or be activated if someone hits "reply to" in an old email message.

Problems resulting from the installation of a new email server can be avoided by PLANNING BEFORE MAKING CHANGES. Please read "Recommended procedure for changing, moving, or retiring a department email server ".

Posted by Lauren Ritchie on 7/15/2008 9:55:00 AM