AskIT - Getting Help

UAB's Information Technology (IT) help desk is known as "AskIT" whose mission is to support all students, faculty, and staff with any of the services provided by IT.  If the Frequently Asked Questions (FAQ) on this page do not answer your question, please contact us.

For current and future students: The help desk also provides AskIT Recommended System Specifications for Students.

Please review this brief tutorial to better understand how to navigate the FAQ section.

 

FAQs 

Dropbox | Electronic Phonebook | Email | Hardware | Information Security | Network Services | Operating Systems | Software | Telecommunications | Web Services

 

AskIT Contact Information

  • Email:  AskIT@uab.edu
  • Phone: 205-996-5555 during the following hours: 
    • Monday - Friday from 6:30 a.m. - 10:00 p.m.
    • Saturday from 10:00 a.m. - 6:00 p.m.
    • Sunday from 2:00 p.m. - 10:00 p.m.
  • In Person at any of the following locations: 

    Blazer Hall, room 128, open Monday, Tuesday, Thursday and Friday 7:00 a.m. - 10:00 p.m, Wednesday 9:00 a.m. - 10:00 p.m., Saturday 10:00 a.m. - 6:00 p.m., Sunday 2:00 - 10:00 p.m.

    Cudworth Hall (CEC), room 225, open Monday, Tuesday, Thursday and Friday 8:00 a.m. - 5:00 p.m. and Wednesday 8:30 a.m. - 5:00 p.m.

  • UAB IT
  • Address: 1530 3rd Ave South, BIRMINGHAM, AL 35294-2080
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